★★★★★
Dr. Jessica and her staff assist my 2 children and me with our eye exam. It was my kids very first eye exam. Dr. Jessica and her staff was very patient and friendly with u. They didn’t make us feel rushed at all. She took her time and I must say that our exams was very thorough and informative. We had a great time with Dr. Jessica. I highly recommend Framed Eyecare. They also have a great selection of frames.
Brittney W.
★★★★★
Very knowledgeable and super friendly doctor and staff. Clear and thorough explanations of the procedure and no pressure to buy their lenses or frames! Will be going there from now on!
Chuck.
★★★★★
My first time there and I was very satisfied and received excellent service. I will definitely be returning for my eyecare and I will recommend all my friends and family.
Gretchen C.
★★★★★
I was very pleased with my visit. The staff seemed genuinely concerned with my care and very knowledgeable. Good experience.
Jerry M.
★★★★★
Excellent service, professionalism, and experience.
Timothy
★★★★★
Very kind and thorough. I liked everyone.
Anita C.
★★★★★
Great customer service!! Friendly and helpful staff. Walked us through the benefits and how we could utilize them the best. Were very patient in answering our queries in detail and helping us choose the light weight frames which we were interested in. Truly enjoyed the experience!!
Teena
★★★★★
Best experience at an optometrist! Staff was great and thorough and Dr. Jessica was very patient and took the time to explain everything in detail. I was very impressed and knew I was in good care.
Steven Y.
★★★★★
Amazing experience! Fantastic staff. I think she was the owner the nice lady at the front . Overall Great Experience I found my optical home :) Thank you for taking care of me Framed Eyecare ! The Best Place to get glasses. My Glasses are so cute!
Desare
★★★★★
It was great experience. I was given a detailed walk through of all the exam done. I was also helped by the doctor and staff to pick up a nice frame for my new glasses. I am really satisfied with my visit and I really appreciate the amazing customer service.
Puneet
★★★★★
I am really grateful and appreciative for the patience and kindness showed by Dr. Bruce and everyone else working when I took my 5 year old for his first eye exam. It was a great experience and I even picked up some new frames!
Troy L.
★★★★★
This was my first visit and I have to say one of the best eye doctor experiences ever! The staff was very kind and Dr. Luong was very knowledgeable and went over every part of my exam with me patiently and clearly so I understood every single thing she was looking at and examining. I felt very comfortable and at ease throughout the entire process! Even looking for glasses and being fitted for a new pair was simple and fun! I highly recommend going here if you are over due for a good eye exam and need a nice pair of new glasses! They had a variety of name brand glasses to choose from! I will for sure be telling friends about this place! Couldn't have asked for a better experience!
Ashley B.
★★★★★
I HAD SUCH A WONDERFUL EXPERIENCE AT FRAMED EYECARE. DR.JESSICA LUONG AND THEIR OFFICE STAFF WAS ALWAYS VERY PROFESSIONAL,KNOWLEDGEABLE AND PERSONABLE DURING MY VISIT. I HIGHLY RECOMMEND FRAME EYECARE.
Raquel C.
★★★★★
Had a wonderful experience at Framed Eyecare. I received my glasses in record time and they work beautifully - and stylish too! Everyone from Dr. Bruce and staff were there every step of the way to insure that my experience would be worth the visit. I highly recommend Framed Eyecare.
Linda K.
★★★★★
I had such a wonderful and positive experience at Framed Eyecare. The entire staff was always very professional, knowledgeable and personable during each of my visits to their office. Because they have so many beautiful & fashionable frames, I found it very difficult to make a final decision...by the way I love my new frames. Thank you so much Melissa & Dr. Jessica for your honest and very valuable feedback. I appreciate the amount of patience you both demonstrated as I tried on the same 3-4 frames each visit. :-) I also loved that Melissa remembered my name each time I walked in and greeted me with a nice & warm smile.
Candace J.
★★★★★
Melissa, the office manager, gave me a warm greeting every time I came in to look over frames, ask questions, select eyeware, or have adjustments. Dr. Jessica Luong provided wise counsel in selecting eyeware for my special needs. Together they made the process very satisfying. I highly recommend Framed Eyeware.
Joe A.
★★★★★
The staff has amazing customer service and very personable! I got my glasses ready in record time well within the expected timeframe. Framed Eyecare easily worked with all my specifications and provided great feedback. Definitely worth the visit!
Abrar M.
★★★★★
Great experience!! Dr. J is very knowledgable and personable! I recommend 3 times over!!!
Jeff L.
★★★★★
My first time coming to this location and everything was great! Excellent customer service and I found the perfect pair of glasses for me !
Paloma P.
★★★★★
Our family has always been impressed by Framed Eyecare! Always easy to work with and they are so very helpful in every way. This is one of those places you tell all your friends about!
Felicia B.
★★★★★
Nicest staff. Wonderful Dr. they spent so much time with us to make things just as we like. Lena who fits the glasses couldn’t be more professional and her suggestions were fantastic. She’s got a great eye for what looks best on you.
Amy C.
★★★★★
I needed to find an optometrist for a new insurance policy, and saw that Framed Eyecare participated in my insurance. This was the first time I visited them, and I am glad I did! The staff is very friendly and welcoming. I visited with Melissa for a while before I saw the Dr. We had a great conversation about our families and my work. Dr. Jessica Luong walked me through each step of the process, explaining each test and showing me what they look for in overall eye health as well as any signs of concern. There was no pressure to buy frames from them even though they have a variety to choose from. The experience from start to finish was fantastic! I recommend you give them a try!
Randy F.
★★★★★
I have been a patient of Dr. Jessica for over 3 years. Her eye exams are thorough and efficient. Every staff member is welcoming, helpful and friendly. The team explains all costs up front and even personally reaches out days after an appointment to check up on delivery orders. I highly recommend Dr. Jessica and Framed Eyecare, they are the best in DFW, everyone agrees!
Mark R.
★★★★★
I enjoyed my experience at Framed Eyecare. Its always lots of laughter and fun times with the staff. I highly recommend this establishment.
Angela G.
★★★★★
I can't say how happy I am with Framed Eyecare!!! They are so flexible with scheduling, did a great job with getting benefits,a good experience with the exam, and even helping to pick out the perfect frames. Can't say enough about how wonderful they are!!
Alice L.